General Product Safety Regulation

The new EU General Product Safety Regulation (2023/988) came into force on December 13, 2024, replacing the previous General Product Safety Directive. Here’s what you need to know to stay compliant.

Why is it changing?

Shopping and business have evolved, and this regulation is designed to address that. It aims to:

  • Protect more products: Covering all non-food consumer goods in the EU and Northern Ireland.
  • Adapt to e-commerce: Tackling the growth of online shopping.
  • Strengthen enforcement: Giving authorities stronger tools to ensure compliance.
  • Improve recalls: Helping businesses act quickly to remove unsafe products.
product safety e-commerce

What’s New with the new EU General Product Safety Regulation?

  • Clear Responsibility: If you’re selling products in the EU or Northern Ireland, someone in Europe needs to be responsible for the product’s safety. Every product must have a contact point based in the EU, which may involve you appointing an authorised representative.
  • Improved risk assessments: Being proactive about safety is now a must. You need to identify and address risks before your products reach the market. It’s like a safety check-up that keeps your customers and business safe.
  • E-commerce Responsibility: Online platforms are now required to work with EU authorities and register with the EU Safety Gate Portal, speeding up the process of identifying and removing unsafe products.
  • Reporting Issues: Manufacturers and distributors must inform authorities immediately if there’s any problem.
  • Improved Recall Processes: The regulation provides clear guidelines for recalls to protect consumers and businesses alike.

What Does it Cover?

The legislation applies to any product not already covered by its own harmonised standard.  So for example, toys and electrical goods, already have a harmonised standard and must bear a CE Mark as a statement of their compliance.  The General Product Safety Regulation is there to address gaps in product safety and applies to any product which doesn’t have to carry the CE Mark.

safety compliance

How to Stay Compliant

Staying on top of the rules doesn’t have to be stressful. Use this simple checklist to keep your business ahead of the game:

  1. Follow the relevant standards: Make sure your products meet the appropriate safety regulations right from the start.
  2. Keep records: Keep technical documents for at least 10 years, they should include product descriptions, safety assessments, declarations.
  3. Assess risks regularly: Check your products regularly to address potential risks before they become problems.
  4. Label clearly : Include all the important details, like product type, batch numbers, manufacturer info and/or authorised representative in Europe, warnings (in the language of the country where it is to be sold), and age suitability.
  5. Track your products: Keep an eye on your entire supply chain to ensure traceability and give clear instructions for safe use.
  6. Monitor and record customer feedback
  7. Act fast in emergencies: If a safety issue pops up, inform the authorities immediately and take swift action to resolve it.

For Non-EU Businesses

If you’re based outside the EU but sell there, you’ll need an authorised EU representative. Their contact details must be included on your product.

eu representative

What About Existing Products?

Products already on the market before December 13, 2024, can still be sold if they comply with the old standards.

We understand that navigating new regulations can feel overwhelming. That’s why we’ve updated our Toy Safety Training Courses—Understanding to Toy Safety and Advanced Toy Safety – to include a section on the GPSR.  The courses are designed to help you understand the new regulations and confidently adapt your processes.

Do you have an upcoming project?

Contact us today to discover how Imago Group can assist you in meeting your product safety requirements.